return and exchanges

Refunds and our 7 day money-back guarantee

Bindus Beauty Academy & Supplies is committed to providing quality products to our customers.

We do not refund for change of mind so please be very careful before buying the products. A refund for any other reason will be given only if the product is un-used and is sealed as in original condition within 7 days of receipt. Courier charges are not refundable. Please return it to us in original condition within 7days of receipt and we will replace it or refund your purchase price using the original payment method. Additional shipping charges may apply.

To return products to Bindus Beauty Academy & Supplies

Please affix postage to your package and send it to the address shown on your invoice.

Returns Department
Bindus Beauty Academy & Supplies
40 Lincoln Road
Auckland, 0610
New Zealand

Unfortunately, your postage charges on returns are not refundable.  All other returns/reorders will be charged the standard or priority delivery rate based on your delivery preference.


We use the secure Hosted Payment page solution from DPS NZ to process online orders. Customers can see their cards being authorized and debited in real time, all in a 128 bit SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.

DPS is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When we transmit sensitive information (such as a credit card numbers) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. For your protection Credit card details are not stored on site.

Contact Details

If you have any queries regarding shopping with, please email

Use of the Service by You:

Your right to use the Service is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Service. You may not download, modify, transmit, or otherwise us any material from the Service for public or commercial purposes. The Service’s content, information and advice is free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges. You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others? use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, Bindu’s Beauty Care and/or the Service.


Bindu’s Beauty Care and Bindu’s Brow + Beauty are our trademarks of Bindu’s Beauty Care Limited. The copyright and other intellectual property rights in the material contained in the Service are protected by Bindu’s Beauty Care Limited.


Bindu’s Beauty Care will over time provide content and information which children may find interesting and may wish to access. However, no one under the age of 13 years is allowed to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on the Service.


This Service provides general information about Bindu’s Beauty Care Limited and the products and services they offer. The information contained in the Service has been prepared solely for the purpose of providing information about Bindu’s Beauty Care, its subsidiaries and the services and products they offer. Bindu’s Beauty Care reserves the right to change, delete or move any of the material on the Service at any time without notice.

Bindu’s Beauty Care and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.